SHIPPING & RETURNS
We require 1 full business day to ship. Additionally, some products come with a longer lead times to ship (see product descriptions). Orders received on Friday may be shipped out the following Monday morning.
USPS Domestic Shipping
USPS domestic shipping includes $50 insurance by default. If you require more please let us know prior to placing your order. PLEASE NOTE: We will not be held liable in the event your package or package contents are lost, damaged, or stolen during shipping. When your package leaves our shop and is placed in the hands of the shipping service it is out of our hands. We have no control of what happens to your package after it leaves our doors. Shipping insurance it available to protect you in the event something happens to your package during delivery. We will not reimburse you for lost, damaged, or stolen items. That is what shipping insurance is for. If you would like to add shipping insurance to cover the value of your purchase email us at email@example.com for more info.
Please contact me at firstname.lastname@example.org for rates.
Return & Exchange Policy
You can return any item you buy from us for a refund. The item must be completely unopened, brand new, unused, and not damaged. We will wait to receive the product into our stock before issuing a refund. We will also make an assessment of the item, once received. If it is damaged in any way we will not issue a refund and send the item back to you.
You have 3 weeks (21 days) from the date of your order to return an item for a full refund. After that time we will not accept a return under any circumstances. If you believe an item you have purchased is defective our policy is a follows:
Email us first with your issue. We will instruct you as to whether the item needs to be returned to us. Our email is email@example.com. Assuming we instruct you to return the item to us please ship it to the address below. Shipping fee for returns is the customer's responsibility.
Once we receive the item our team will access it.
If we determine the item is indeed defective we will give you a full refund for the price of the item, or replace it.
If we determine there is nothing wrong with the item we will ship it back to you at your cost (you pay for the return shipping). If any soldering is done by you, the item is ineligible for return or refund. We DO NOT replace broken frame parts, electronics, or accessories you have crashes into the ground, a tree, a fence, a human, or anything else for that matter. International shipments are final and non-returnable and non-refundable.